Shipping & Returns Policy
Preorders
All Trapstarz Original items are made-to-order preorder items unless otherwise stated.
By placing a preorder, you acknowledge and agree to the following processing timeline:
- Processing Time: Approximately 3 weeks from the date your order is placed.
- Once your order has been completed, it will be prepared for shipment.
Please note that processing times may vary slightly during high-demand periods, holidays, or new collection launches. We appreciate your patience as we ensure every order meets our quality standards.
Shipping
After your order has been processed, shipping typically takes:
- 5–7 business days for delivery within the United States.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please ensure your shipping address is correct before placing your order. Trapstarz Original is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Returns & Exchanges
Due to the nature of our preorder process, all sales are final.
We do not accept returns, refunds, or exchanges unless you receive an item that is:
- Incorrect
- Damaged upon arrival
- Defective
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item. We will review your request and work to provide a suitable resolution.
Lost or Delayed Packages
Once your package has been shipped and is in the possession of the shipping carrier, Trapstarz Original is not responsible for shipping delays, lost packages, or stolen deliveries. If your package is delayed or lost, please contact the shipping carrier directly using your tracking number.
Contact Us
If you have any questions regarding your order, shipping, or our policies, please send us an email. We’re happy to assist you.